Fix Automatic Approval or Rejection of Requests

How to Access PerformFlow

Get Started

Select a Mode

Tips to Set Up Your First Workflow

Mode 1: Create Approval Workflow Only

1.1. Add Static & Dynamic Recipients

1.2. Set Multi-level Workflow

1.3. Set Conditions for the Recipient

1.4. Add Form Respondent

1.5. Request Response Edit

1.6. Check Tracking Report

1.7. Add & Use Recipient Group

Mode 2 & 3: Generate & Send PDF/document only

2.1. How to generate a PDF/document

2.2. Common file template errors

2.3. Send PDF/documents to recipients

2.4. Send PDF/documents to respondents

Mode 4: Combine All Modes

3.1. Combine Modes – Setup File Template

3.2. Combine Modes – Add recipients

Email Settings & Features:

4.1. Change Final Email Settings to Save Quota

4.3. Show or Hide the Sheets Report in the Final Email

4.4. Show File Attachment With Recipients

4.5. Resend Approval Emails

4.6. Customize Email Templates

4.7. Default Dynamic Fields

4.8. Set Conditions for Custom Email Template

4.9. Add CC and BCC Email Addresses

Team Plan:

5.1. Manage Your Team Plan

5.2. Share Edit Permission With Team Member

Additional Features: 

6.1. Set Reminders for Approval Emails

6.2. Resend All Pending Requests

6.3. Dashboard or Form Management Page

6.4. Unique Request Number

6.5. Approval Link Authentication

6.6. Transfer All Forms to Another User

6.7. Transfer Paid Plan to Another User

6.8. Avoid Automatic Approval/Rejection

6.9. Signature on Generated PDF/Google Docs in Combined Mode

6.10. Approval Status Tracking Link for Respondent

6.11. Cancel a Request via Email

6.12. Admin Approval Revert

6.13. Change Approval Decision for Recipients

6.14. Edit Status Label

6.15. Approve via Dashboard for Recipients

6.16. Form Owner Approves on Behalf of Recipients

6.17. Bulk Actions: Approve, Reject, and Cancel

6.18. Set Conditions for Destination Folders

Quotas & Billing

7.1. Refund Policy

7.2. Cancel Subscription and Change Payment Method

Overview

Sometimes, a request may be automatically approved or rejected without any action from an approver. This can happen when automated systems mistakenly trigger approval or rejection links.

Why This Happens

Some email security or anti-malware systems automatically scan links inside emails to check for threats.
When this happens, these systems may unintentionally activate “one-click approve” or “one-click reject” links.
As a result, a request can be approved or rejected even though the recipient didn’t take any action.

How to Prevent Automatic Approvals or Rejections

To stop this from happening, turn on the Force Recipients to Sign In option under Advanced Options.

When this feature is enabled:

  • Recipients must sign in to confirm their identity before approving or rejecting a request.

  • This ensures that all actions are performed by real users, not automated systems or bots.

Turn On “Force Recipients to Sign In”

  1. Open your PerformFlow add-on.
  2. Go to Configuration.
  3. Scroll down to Advanced Options.
  4. Turn on the Force Recipients to Sign In switch.
  5. Click Save to finish.

Once enabled, recipients will be asked to sign in before performing any approval or rejection actions, ensuring more secure and accurate responses.

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