How to Prevent Automatic Approval/Rejection in Workflows

General Introduction

Select a Mode

Tips to Set Up Your First Workflow

Mode 1: Create Approval Workflow Only

1.1 Add Static & Dynamic Recipients

1.2 Set Multi-level Workflow

1.3 Set Conditions for Recipient

1.4 Add Form Respondent

1.5 Request Response Edit

1.6 Check Tracking Report

1.7 Add & Use Recipient Group

Mode 2 & 3: Generate & Send PDF/document only

2.1 How to generate PDF/document

2.2 Common file template errors

2.3 Send PDF/documents to recipients

2.4 Send PDF/documents to respondents

Mode 4: Combine All Modes

3.1 Combine Modes – Setup File Template

3.2 Combine Modes – Add recipients

Email Settings & Features:

4.1 Options for Sending Final Email

4.2 Enable/Disable Sheets Report on Final Email

4.3 Show File Attachment Link On Emails

4.4 Resend Email to Recipient & Edit Recipient Email

4.5 Customize Email Template

4.6 Dynamic Fields of Custom Email Template

Team Plan:

5.1 Add/Remove Users 

5.2 Share Edit Permission

Additional Features: 

6.1 Set Reminder & Auto Approve/Reject

6.2 Resend All Pending Requests

6.3 Manage Forms in Dashboard

6.4 Unique Request Number

6.5 Approval Link Authentication

6.6 Transfer Forms Data

6.7 Transfer Paid Plan To Other User

6.8 Avoid Automatic Approval/Rejection

6.9 Sign a Request

Quotas & Billing

Refund Policy

1. What is the automatic approval/rejection issue?

A problem related to automatic approval/rejection occurs when a request is automatically approved or rejected without action from any approver in the configuration setting. 

2. Why requests are getting auto-rejected or auto-approved?

The reason for this problem is that when the email’s anti-malware system has automatically accessed the links included in the email by itself, it enables the “one-click approve” or “one-click reject” feature by mistake. As a result, the requests are approved and rejected without any recipients’ actions.

3. Solution for automatic approval/reject issue

Our add-on has a switch called “Bot verification for recipients” to prevent requests from getting auto-approved or auto-rejected.

To see how it works, please turn ON the “Bot verification for recipients” switch in the Configuration menu. In 3 minutes since you enabled it, our add-on requires recipients to click the “Confirm” button for bot verification.

This switch will help to ensure that the actions are done by humans, not a program written to spam your approval responses automatically.

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