Set Conditions for Custom Email Template

General Introduction

Select a Mode

Tips to Set Up Your First Workflow

Mode 1: Create Approval Workflow Only

1.1 Add Static & Dynamic Recipients

1.2 Set Multi-level Workflow

1.3 Set Conditions for Recipient

1.4 Add Form Respondent

1.5 Request Response Edit

1.6 Check Tracking Report

1.7 Add & Use Recipient Group

Mode 2 & 3: Generate & Send PDF/document only

2.1 How to generate PDF/document

2.2 Common file template errors

2.3 Send PDF/documents to recipients

2.4 Send PDF/documents to respondents

Mode 4: Combine All Modes

3.1 Combine Modes – Setup File Template

3.2 Combine Modes – Add recipients

Email Settings & Features:

4.1 Options for Sending Final Email

4.2 Enable/Disable Sheets Report on Final Email

4.3 Show File Attachment Link On Emails

4.4 Resend Email to Recipient & Edit Recipient Email

4.5 Customize Email Template

4.6 Dynamic Fields of Custom Email Template

4.7 Set Conditions for Custom Email Template

Team Plan:

5.1 Add/Remove Users 

5.2 Share Edit Permission

Additional Features: 

6.1 Set Reminder & Auto Approve/Reject

6.2 Resend All Pending Requests

6.3 Manage Forms in Dashboard

6.4 Unique Request Number

6.5 Approval Link Authentication

6.6 Transfer Forms Data

6.7 Transfer Paid Plan To Other User

6.8 Avoid Automatic Approval/Rejection

6.9 Sign a Request

6.10. Tracking Page URL

6.11. Cancel a Request via Email

6.12. Admin Approval Revert

6.13. Change Decision for Recipients

6.14. Edit Status Label

6.15. Approve via Dashboard for Recipients

6.16. Set Conditions for Destination Folders

6.17. Form Owner Approves on Behalf of Recipients

6.18. Bulk Actions: Approve, Reject, and Cancel

Quotas & Billing

Refund Policy

To begin customizing your email templates with specific conditions, follow the instructions detailed below.

Step 1: Navigate to Custom Email Template.

Step 2: Editing Your Templates.

Step 3: Proceeding to set conditions.

After editing, click the  Set  Condition(s) For This Template button to advance to the Conditions setup page.

Step 4: Setting Up Conditions

Click on Add condition and you’ll define what triggers the use of this particular email template.

a. Select a Question: Begin by choosing the question that will determine whether the condition is met.

b. Choose an Operator: Select the operator (e.g., equals, greater than, less than) that will be used to evaluate the condition.

c. Enter a Value: Specify the value that will trigger the condition.

Note: The default templates will be used if no conditions are matched.

Step 5: Click Save condition(s), then Save & Close, and type the profile name. Click Submit to finish.

The template profile can be managed under the Email Options.

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